All Releases
May 29, 2024

Bundled products & auto-suspended subscriptions

#New features

#Automatically suspend overdue subscriptions

We've added support for automatically suspending a subscription when a subscription goes overdue or meets some specific criteria.

Use dunning to automatically retry declined or missed payments, automatically cancel overdue subscriptions, and now suspend subscriptions as well. You can configure when the suspension happens, and optionally automatically notify the customer of the suspension as well.

#Product bundles

We've added support for product bundles - bundle multiple products together to save time creating subscriptions and let customers subscribe to multiple services at once.

Bundled products enable two important use-cases:

  1. Create quotes, subscriptions, and invoices quicker by adding commonly-used groups of products with one click
  2. Use ChargeOver's hosted sign-up pages to let customers subscribe to many products at once

Once you configure your bundles, you'll see an option to use that bundle on any quotes, subscriptions, or invoices you create in the future:

You can define how your bundles look to customers too, choosing to sell them as if they were a single product (i.e. hide the bundled components from your customers) or to show each component of the bundle to your customer.

Use ChargeOver's hosted sign-up pages to enable self-service sign-ups of bundles - no code required!

#Other improvements

#Added payment gateway nicknames/IDs as a choose-able column on the list of payments

Are you using multiple payment gateways, and need to report on which payments ran through which gateway? We've added new columns to the Payments report to let you easily see and report on which payment gateway was used.

#Un-cancel a sub via the API

We've added an endpoint to let you un-cancel a recently cancelled subscription, via ChargeOver's REST API.

#Payment processor improvements

  • Authorize.net - improved decline messaging when Authorize.net declines payments due to a currency that the merchant is not configured to process in
  • USA ePay - improved decline messaging when USA ePay suffers downtime/an outage, and a payment is declined
  • NMI (Network Merchants) - added support for dynamic statement descriptors

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